--- title: Bonn launches AI photo reporting author: Holger Kreis published_time: September 19, 2025 date: 2025-09-19 description: "The City of Bonn relaunched its digital issue reporting platform – mobile-first, AI-powered and based on the open-source platform Mark-a-Spot." tags: [Issue Reporting, AI, Civic Tech, Smart City, Mobile First, Bonn, Open Source, Open311, GDPR, FixMyStreet Alternative, 311 Request Management] img: /assets/images/anliegen.bonn.de-pwa-2.png lang: en --- The City of Bonn has relaunched its digital issue reporting platform **[anliegen.bonn.de](https://anliegen.bonn.de)**. In September 2025, citizens gained an easier way to report problems in public spaces – mobile-first and AI-powered. ## AI-powered photo recognition Citizens simply upload a picture; the system automatically suggests the right category. This saves time, improves data quality, and makes reporting effortless. Bonn issue reporting AI screenshot ## Mobile-first, citizen-friendly - intuitive design for smartphones - optimized display on all devices - works even with weak network coverage Citizens can track report status, manage their submissions, and follow updates transparently – strengthening trust between citizens and local government. ## Open Source foundation Built on the latest **Mark-a-Spot** (Drupal, Open311), fully GDPR-compliant and already used by multiple German cities. As a modern [FixMyStreet alternative](/fixmystreet-alternative) and [311 request management](/311-request-management) solution, Mark-a-Spot combines proven civic tech standards with cutting-edge AI capabilities. With this relaunch, Bonn shows how modern digital citizen services should work: simple, mobile, transparent – powered by smart technology. --- **Related Topics:** - [Municipal Issue Tracking](/municipal-issue-tracking) with workflows, SLA, and field operations - [Open311 Request Management](/311-request-management) for standards-based reporting - [Pricing: Self-Hosted or Managed Cloud](/pricing) (AI features on Cloud Pro)