---
title: "FixMyStreet Alternative: Mark-a-Spot"
description: "Compare Mark-a-Spot and FixMyStreet for councils: license, AI features, Open311 API, deployment and field service. GDPR-compliant and Docker-ready."
lang: en
source: rendered
---

# Mark-a-Spot: A Modern FixMyStreet Alternative

Side-by-side comparison for councils evaluating open-source citizen-reporting platforms.

FixMyStreet pioneered open-source citizen reporting. Mark-a-Spot inherits the same open philosophy, with a native Open311/GeoReport v2 API, one-click crisis mode, and AI-powered triage all in its open-source core (GPL backend + MIT frontend). The premium staff case-management dashboard is its only commercial Pro layer, a polished UI over the same open capabilities. Compare both below on license, AI features, API, deployment, and operations.

[Try the Demo](https://demo.mark-a-spot.com)[Staff Dashboard](/staff-dashboard)

Open311/GeoReport v2 AI Built-in (open source) Open Source (GPL) Docker / K8s Ready

## Mark-a-Spot vs FixMyStreet

Both are excellent open source options. Here is how they compare.

Category

FixMyStreet

Mark-a-Spot

License

AGPL

GPL backend + MIT frontend

AI Features

None built-in

Open source (GPL modules; bring your own LLM): categorization, duplicate detection, hazard detection, privacy check

API Standard

Open311 GeoReport v2 (client + partial server)

Open311 GeoReport v2 (native bidirectional server)

Crisis Mode

Not available

One-click activation, CAP standard (open-source core)

Admin Dashboard

Basic

Pro: full-featured with filters, routing, templates

Deployment

Self-hosted (Perl)

Self-hosted or SaaS (Docker/K8s)

Tech Stack

Perl/Catalyst

Nuxt 4 + Drupal 11

Field Service

Basic

Full app with contractor integration

Pro = the premium staff dashboard UI (CivicSpot SaaS / Enterprise), a polished surface over the open platform. Everything it shows (routing, statistics, field service, AI/vision) is open source via the GPL Drupal modules and Open311; bring your own LLM provider. Only the "Admin Dashboard" row above is Pro. Verified June 2026.

## What Mark-a-Spot Offers

### Interactive Map Reporting

Pin issues directly on the map with precise geolocation for accurate routing.

### Photo Upload & AI Analysis

Automatic categorization and prioritization through AI image recognition.

### Mobile-First PWA

Progressive Web App on all devices. No app store needed.

### Workflow Automation

Rule-based routing, automatic assignment, escalation management.

### Escalation & De-escalation

AI sentiment analysis detects citizen mood. Proactive de-escalation.

### Analytics Dashboard

Heatmaps, time series, exports for controlling and decision makers.

### GDPR & Data Protection

EU hosting, data minimization, automatic deletion periods.

### Field Service Management

Contractor integration with on-site processing and photo documentation.

### Urban Resilience & Emergency Mode

One-click crisis mode with CAP standard export.

### System Integration

Connect with SAP, municipal CRMs, GIS tools, CityKey, or any Open311-compatible system.

## What Sets It Apart

### Open Source (GPL)

Built on Nuxt 4 and Drupal 11. No license fees. Full customizability. Backed by large open source communities.

### AI-Powered

Photo categorization, semantic duplicate detection, hazard identification, sentiment analysis. Choose your AI provider.

### Crisis Mode

One-click activation for emergencies. CAP-standard export. Offline capability. Simplified categories for stress situations.

### Native Open311

Full GeoReport v2 compliance. Interoperable with any Open311-compatible system. No custom integration needed.

[See Open311 features in detail](/311-request-management)

## Explore More

[

### 311 Request Management

Open311-compliant request handling for cities

](/311-request-management)[

### Platform Guide

Compare citizen reporting platforms

](/citizen-reporting-platforms)[

### Municipal Issue Tracking

Infrastructure management for cities and counties

](/municipal-issue-tracking)

### Try It Yourself

See Mark-a-Spot in action with a live production installation.

[View Live Example](https://anliegen.bonn.de)

### Need Enterprise Features?

Contact us for a tailored demo, pricing, and deployment options.

[Request Demo](/#contact)

Multiple

Cities

1M+

Reports

12+

Years