Crisis Mode: When Every Report Matters
Citizens report. You stay in control. Activate crisis mode with one click.
Apps like FEMA or local alert systems inform citizens about dangers. But who collects information from the ground? Mark-a-Spot completes your emergency response infrastructure with the crucial feedback channel: Structured citizen reports for a real-time situational picture.
Crisis Mode
Ready Instantly
Emergency Apps Alert – Mark-a-Spot Collects
| Alert Apps (Top-Down) | Mark-a-Spot (Bottom-Up) | |
|---|---|---|
| 1 | Authorities inform citizens | Citizens inform authorities |
| 2 | One-way communication | Dialog platform |
| 3 | No ground-level picture | Real-time crowd-sourced view |
| 4 | No categorization | AI-powered categorization |
One Click Activates Crisis Mode
Ready Instantly
Activate crisis mode with a single click. No configuration needed during the crisis – the system is prepared.
Rapid Reporting
Reduced category set for emergencies. Citizens report in seconds, not minutes. Less decision burden in stressful situations.
CAP 1.2 Export
Export reports in Common Alerting Protocol format. Interoperable with NINA, MoWaS and EU-Alert. EU EECC compliant.
Mass Processing
"All reports in district X resolved" – with one click. Efficient even with hundreds of reports.
Maintain Overview
Map-based visualization of all reports. Cluster view shows hotspots. Filter functions for targeted analysis.
Automatic Categorization
AI recognizes report types and prioritizes automatically. Hazard detection following CAP standard. Duplicates are detected.
Works Without Network
Progressive Web App (PWA) stores reports locally. With poor connectivity, the frontend automatically switches to a simplified low-level form. Automatic sync when connection returns.
For All Citizens
WCAG 2.1 AA compliant. Easy language available. 13 languages out-of-the-box.
Maintain Overview
Map-based visualization of all reports. Cluster view shows hotspots. Filter functions for targeted analysis.
Heatmap & Cluster
Map-based visualization of all reports. Cluster view shows hotspots. Filter functions for targeted analysis.
Automatic Categorization
AI recognizes report types and prioritizes automatically. Hazard detection following CAP standard. Duplicates are detected.
Prepared for Every Scenario
Flooding & Heavy Rain
After major flood events, we know: Citizens on the ground have information authorities lack. With Mark-a-Spot, affected residents report flooded streets, basement flooding, and damaged infrastructure – in real-time with photos.
Supports Critical Infrastructure Requirements
Critical infrastructure legislation across Europe (EU CER Directive, national implementations) requires risk management and incident reporting capabilities. Mark-a-Spot supports municipalities with:
- Structured incident recording
- Documented crisis response capability
- Audit-proof archiving
- Interoperability through CAP standard
- Evidence for operational processes
Trusted by Leading Municipalities
München
Bonn
Köln
Duisburg
Krefeld
Crisis Mode: When Every Report Matters
Citizens report. You stay in control. Activate crisis mode with one click.