Mark-a-Spot for schools, stations, public buildings and distributed sites
Facility mode links every Mark-a-Spot report to the site or asset it belongs to. Each report stays georeferenced, but can also be tied to a school, daycare centre, railway station, sports hall, shelter, depot or public building.
That gives site operators, asset managers and public administrations a single view across 20, 50 or 200 distributed sites: with reporting per facility, fewer follow-up questions and one shared dashboard instead of scattered email threads.
- Open311 compatible
- GDPR compliant
- Open source (GPL)
- Multi-tenant
Many sites, no shared overview
Anyone responsible for a large portfolio of sites knows the picture: every school, station, depot, daycare centre or administrative building reports through its own channel. Phone calls, email, log books, messenger photos, spreadsheets. Very little gets consolidated. Where work is stuck, where a backlog is building and where the team needs to act first stays hard to see.
No view per facility
Which site has the most open issues, where work is piling up, where the team needs to go first: all of that stays invisible as long as the information is spread across five inboxes. There is no consolidated view.
Reports scattered across five channels
Phone, email, WhatsApp, log book, spreadsheet. Every site has its own habits. The administration ends up sorting and triaging everything after the fact, on top of day-to-day work.
The site reference is missing
Without a structured reference, the administration loses crucial context. Only when it is clear which school, station, depot, daycare centre or building a report belongs to can it be analysed and processed cleanly.
Not everyone on site files reports
Caretakers, educators, principals, parent councils. Many people want to flag an issue, few find the right route. As a result, part of the feedback gets lost and never arrives.
Detected automatically or pre-selected directly
Mark-a-Spot can connect a report to the right facility in two ways. Either the facility is detected automatically based on the location, or it is already pre-selected, for example via QR code, direct link or form picker.
Automatic facility assignment
The existing map flow stays intact. When a report is placed near an active facility, Mark-a-Spot can attach that facility automatically. Nothing changes for the person reporting, but internally a structured link to the facility is created.
Example: someone reports a broken light in front of a school. The report automatically picks up the reference to that school site and also appears in the asset manager's overview.
Pre-selected facility
For internal or semi-public reporting paths, a facility can be pre-selected directly, for example via QR code, dedicated link or form picker. Address and coordinates are filled in automatically.
Example: a daycare operator with 40 sites gives each centre its own reporting link or QR code. The on-site team files reports for the right facility in seconds.
Three ways to reach the form
Via QR code
A sticker at the entrance or inside the building. The form opens with the facility pre-selected. Ideal for schools, daycare centres, railway stations, sports halls, administrative buildings, shelters or depots.
Via link
Each facility can have its own dedicated reporting URL. Ready to embed in intranets, mailings, websites or internal workflows.
Via form picker
When needed, reporters select the matching facility directly in the form. With search, icons and tenant-specific labels.
The facility shows what the report belongs to. The map shows where exactly it was reported, inside or near that site. Depending on the setup, the stored coordinate can be the facility coordinate or a more precise point: an entrance, platform, courtyard, sports hall, workshop or bike parking area. On top of that, the matching facility is stored as a structured reference.
Manage facilities, sites and assets in one place
In facility mode, every reportable site is maintained in one place: from schools, daycare centres and railway stations to sports halls, administrative buildings, shelters and depots. For each asset you can store name, address, coordinates, status, icon, description and dedicated reporting links.
QR codes and report links generated per facility
Each facility gets its own QR code and reporting URL out of the box. Print the code as a sticker for the entrance, the platform or the gym hall, or share the link in intranets, mailings and on internal pages. Whoever scans or clicks lands on the form with the right facility already pre-selected.
Incident reporting for buildings, stations and managed sites, with precise placement inside the perimeter.
The map shows the spot, the facility shows the site. Whoever reports drops the pin even inside the perimeter: entrance, platform, courtyard, sports hall, workshop or bike parking area. Operators and administrations see exactly which facility a report belongs to.
Import facilities easily
Facilities can be created manually or imported from existing lists, for example via CSV. That gives you a clean basis for QR codes, pre-filled forms, automatic assignment and per-facility reporting.
Clear structure per asset
Name, address, coordinates, icon, status and dedicated reporting links. Enough information to route reports cleanly, without rolling out a second CAFM system.
Precise location inside the site
Even with a facility reference, map precision stays intact. Entrance, platform, courtyard, sports hall, workshop or a specific spot like a bike parking area can be pinpointed directly on the map. So the administration knows not only which facility is affected, but also exactly where on site.
Inside the existing tenant
A facility is not a separate tenant and not a new layer in your org chart. It is an additional reference on the report. The existing tenant model, routing and Open311 behaviour stay in place.
Who facility mode is built for
School operators
Reports from 20 or 200 school sites, consolidated in one view. Filterable per facility. Caretakers, teachers and administration use the same channel.
Daycare operators
Public and independent operators with many daycare sites. A dedicated reporting link or QR code per facility. Reports arrive at the operator already pre-qualified.
Facility and asset management
Cities, counties, housing associations. The asset reference is already there, the report attaches to it instead of being inferred from coordinates after the fact.
Youth and community centres
One reporting link per facility. Reports reach the operator without routing overhead and without anyone needing to know the internal chain of responsibility.
Shelters and residences
Reports in sensitive contexts without freely placed map pins. The reference is set through the facility, not through an individually placed location.
Depots and operations yards
Internal reporting paths for teams that work across several locations. Each depot, workshop and operations yard can be tracked as its own facility.
Additive to your existing Mark-a-Spot deployment
Facility mode extends existing Mark-a-Spot deployments with asset management and a structured site reference. Existing reporting paths, tenants, routing logic and APIs stay in place. With facility mode disabled, Mark-a-Spot keeps working exactly as before.
Open311 compatible
Existing Open311 endpoints keep working. Every report still carries coordinates and an address. On top of that, the matching facility can be passed along as a structured reference.
Configurable per tenant
Each tenant can use its own facilities, labels, icons and rules. The radius for automatic facility assignment is fully configurable.
Automatic snap to the nearest asset
When a report falls inside a configurable radius of an active facility, that facility is attached automatically. Outside the radius the report stays without a facility reference.
Request a demo with your own site or asset list
Using sample data or a selection of your own schools, stations, buildings or other managed sites, we'll show you in a test instance how reports are captured, filtered and analysed per facility.