Crisis Mode: When Every Report Matters
Citizens report. You stay in control. Activate crisis mode with one click.
Emergency Apps Alert – Mark-a-Spot Collects
Apps like FEMA or local alert systems inform citizens about dangers. But who collects information from the ground? Mark-a-Spot completes your emergency response infrastructure with the crucial feedback channel: Structured citizen reports for a real-time situational picture.
Alert Apps (Top-Down)
- Authorities inform citizens
- One-way communication
- No ground-level picture
- No categorization
Mark-a-Spot (Bottom-Up)
- Citizens inform authorities
- Dialog platform
- Real-time crowd-sourced view
- AI-powered categorization
One Click Activates Crisis Mode
Ready Instantly
Activate crisis mode with a single click. No configuration needed during the crisis – the system is prepared.
Rapid Reporting
Reduced category set for emergencies. Citizens report in seconds, not minutes. Less decision burden in stressful situations.
CAP 1.2 Export
Export reports in Common Alerting Protocol format. Interoperable with NINA, MoWaS and EU-Alert. EU EECC compliant.
Maintain Overview
Map-based visualization of all reports. Cluster view shows hotspots. Filter functions for targeted analysis.
Automatic Categorization
AI recognizes report types and prioritizes automatically. Hazard detection following CAP standard. Duplicates are detected.
Works Without Network
Progressive Web App (PWA) stores reports locally. With poor connectivity, the frontend automatically switches to a simplified low-level form. Automatic sync when connection returns.
For All Citizens
WCAG 2.1 AA compliant. Easy language available. 12 languages out-of-the-box.
Prepared for Every Scenario
Flooding & Heavy Rain
After major flood events, we know: Citizens on the ground have information authorities lack. With Mark-a-Spot, affected residents report flooded streets, basement flooding, and damaged infrastructure – in real-time with photos.
Storms & Severe Weather
Fallen trees, loose roof tiles, blocked roads – hundreds of reports come in after a storm. Crisis mode prioritizes automatically and enables mass processing.
Infrastructure Failure
Major power outage, water main break, or gas leak: Citizens report impacts in their neighborhood. You get a comprehensive picture of affected areas.
Evacuation & Major Incidents
During evacuations, industrial accidents, or other major incidents: Citizens report observations, you coordinate response teams. The situational picture updates in real-time.
What You Can Expect – And More
What you can expect from a modern issue tracker:
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What Mark-a-Spot additionally offers:
- Open Source Core
No vendor lock-in. Backend and APIs are GPL-licensed. You keep control over code, data, and infrastructure.
- Self-Hosted Option
Full data sovereignty, GDPR compliant, EU hosting
- Crisis Mode
One click activates emergency reports
- AI Support
Automatic categorization and hazard detection
- CAP Standard
Interoperable with NINA, MoWaS, EU systems
- Easy Language
Accessible citizen participation (WCAG 2.1 AA)
Supports Critical Infrastructure Requirements
Critical infrastructure legislation across Europe (EU CER Directive, national implementations) requires risk management and incident reporting capabilities. Mark-a-Spot supports municipalities with:
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Trusted by Leading Municipalities
Frequently Asked Questions
Ready for Emergencies?
Talk to us about your requirements. We'll show you how Mark-a-Spot prepares your municipality for crisis situations.